HEALTH CARE WITH HEART

There is a reason more Ohioans choose CareSource for their Medicaid plan than all other plans combined. It’s because CareSource is more than just quality health care. We care about you and your family’s health and wellbeing. CareSource members get access to a large provider network, reward programs like Kids First and Babies First®, free rides to health care appointments, pharmacies and more. Plus, we never charge a copay for any medical or behavioral health service!

Choose CareSource for your Ohio Medicaid health care plan and join over 1.4 million members who trust us with their health and well-being.

Tools & Resources

Explore helpful tools like Find a Doctor and Find My Prescriptions, view plan documents and more.

My CareSource

Quickly access your member information, change your doctor, request a new ID card and more. 

Education

Explore health and wellness information, newsletters, videos, frequently asked questions and more. 

HOW TO CHOOSE CARESOURCE

Medicaid health care coverage is available for eligible Ohioans with low income, pregnant women, infants and children, older adults and individuals with disabilities. CareSource Medicaid is available across the state of Ohio.

Choose CareSource

When you apply for Ohio Medicaid, you can choose CareSource as your managed care plan. Whether you apply online, by mail, over the phone or at your local Department of Job and Family Services (JFS), tell them you want to choose CareSource.

Switch to CareSource

If you were assigned to another managed care plan and want to switch to CareSource, call the Ohio Medicaid hotline, complete a change request within 90 days and tell them you want to switch to CareSource. If you have been on your plan more than 90 days, you can switch to CareSource during your next open enrollment period.

HOW TO ENROLL

1

Apply online using the self-service Ohio Benefits Portal, by calling the Ohio Medicaid Consumer Hotline at 1-800-324-8680 or by visiting your local Department of Job and Family Services (JFS) office.

2

Want to learn more about the benefits and services CareSource members receive? Call us at 1-800-488-0134. We want to hear from you

3

If you get assigned to a health plan other than CareSource, you can switch within 90 days by calling the Ohio Medicaid Consumer Hotline at 1-800-324-8680.

2021 Medicaid Managed Care Annual Open Enrollment

Beginning September 17, 2021, Ohio Medicaid managed care members will be able to select their plan by calling the Ohio Medicaid Consumer Hotline at 1-800-324-8680 or utilizing the Ohio Medicaid Consumer Hotline Member Portal. You do not have to do anything if you want to keep your current Medicaid Managed Care Plan.

Visit the Ohio Medicaid Consumer Hotline website for information.